Frequently Asked Questions

We offer a single standard shipping option for all orders. Delivery times depend on your location and carrier transit speeds.

No, we currently ship within the US only.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status anytime through your account dashboard.

We prioritize working with artisans and manufacturers who use ethical practices and sustainable materials. All packaging is recycled and recyclable, and we offset carbon emissions from every shipment.

Orders cannot be modified once placed. To cancel, email support within 2 hours of placing your order — after that we begin processing and are unable to make changes.

In general, keep discs and gear out of prolonged direct sunlight and extreme heat, wipe down after use with a damp cloth to remove dirt and grip residue, and store indoors at room temperature to avoid warping. Contact us if you need guidance for a specific item.